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What fc68 Does With Your Personal Information

This page sets out exactly how fc68 collects, uses and protects the personal data tied to your account — from registration details to payment records from Touch 'n Go eWallet, Boost, and GrabPay.

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fc68 What fc68 Does With Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct or delete personal data we hold on your account, you can reach the fc68 team through any of the channels below. We aim to respond to data-related requests within a reasonable timeframe, and we will confirm receipt as soon as your message comes through. Have your registered account details ready so we can locate your record quickly.

Team online

Live Chat

Open the chat window from any page in your account. Raise your data query directly and our team will log it and follow up with a written response.

Email Support

Send your request to our support address. Include your registered account email and describe the specific data record or action you are requesting.

Account Settings

Some updates — like correcting your contact number or linked e-wallet — can be handled directly inside your account settings without contacting support.

DATA HANDLING STANDARDS

How We Keep Your Account Data Safe

FC68 applies SSL encryption across every page that handles account credentials or payment data. Internally, access to personal records is restricted to staff with a direct operational need — your payment history from Boost or GrabPay is not visible to teams who have no role in processing it. Cookies on fc68 are used to maintain your session and remember basic preferences; they are not used to build advertising profiles shared with outside networks. Account security relies on a combination of password authentication and OTP verification sent to your registered contact — if a login attempt looks unusual, the session is flagged before access proceeds.

SSL Encryption

Every page that touches your account credentials or payment data — including Touch 'n Go eWallet and DuitNow flows — runs over an encrypted connection.

Cookie Use

Cookies on fc68 keep your session active and hold basic preferences. We do not use them to share your browsing behaviour with outside advertising networks.

Data Retention

Account records are held while your account is active and for a defined period after closure, consistent with the legal obligations that apply in regions where fc68 operates.

Access Controls

Internal access to your personal data is role-restricted. Your payment history, account wallet balance and contact details are visible only to teams directly involved in operating your account.

Common Questions About Your Data Rights

These are the questions we hear most often about how fc68 handles personal data. If your question is not covered here, the live chat or email routes in the contact section above will get you a direct answer.

We collect your name, date of birth, contact details and the payment method you register — for example, your Touch 'n Go eWallet or Boost account reference. Only the details needed to verify and run your account are stored.

We do not sell personal data to third parties for marketing. Data is shared only with service providers directly involved in running the platform — such as payment processors handling your GrabPay or FPX transactions.

Contact us via live chat or email with your registered account details and state that you are requesting a data copy. We will confirm receipt and provide your record within a reasonable timeframe.

Yes. You can request corrections to contact details or your linked e-wallet directly in account settings. Deletion requests are handled by our support team and are subject to any retention obligations that apply under local law.

Cookies on fc68 keep your session active and hold lightweight preferences like your last visited lobby section. We do not use cookies to build ad profiles or share browsing data with outside advertising platforms.

Records are retained for a period after account closure to meet applicable legal requirements in regions where fc68 operates. The exact duration depends on the type of data and the obligations relevant to your region.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.