Reference

Terms Conditions That Govern Your fc68 Account

These terms set out what you agree to when you open and use an fc68 account — covering deposits, withdrawals, wallet behaviour, and how we handle disputes. Access to fc68 and any of its services is available only where local law permits.

Applies to all account holdersCovers Touch 'n Go eWallet, Boost, GrabPay depositsGoverns withdrawals and wallet useSubject to Malaysian local lawUpdated terms notified via account email
fc68 Terms Conditions That Govern Your fc68 Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or if you need to request a change to your account under your rights here, our support team handles policy queries directly. Players in Kota Kinabalu and across Malaysia can reach us through the same channels — no regional restrictions on support access.

Team online

Live Chat

The fastest path for terms queries. Open live chat from the account menu any time your query needs a quick written answer from our team.

Email Support

Send detailed terms or account-rights questions to our support address. We reply to the email linked to your registered fc68 account.

Account Help Centre

The Help Centre inside your account dashboard lists current policy documents, update history, and step-by-step account-closure instructions.

ACCOUNT SECURITY STANDARDS

How We Handle Your Account Data and Access

Our security and data practices are part of these terms. Knowing how we operate gives you a clear picture of what you are agreeing to when you open an account with fc68.

Data Retention

We retain your account and transaction records for as long as required under applicable law. You may request a copy of your data by contacting support via live chat or email.

Account Security

Login is protected by OTP verification to your registered mobile number. Any suspicious activity — such as a login from an unrecognised device — triggers an automatic account flag for your review.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby view. You can manage cookie settings through your mobile or desktop browser at any time.

Requesting Changes

To update personal details, close your account, or raise a dispute about a transaction — including Touch 'n Go eWallet or Boost deposits — contact support and verify your identity via OTP first.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to real account situations — from wallet deposits to account closure and data requests.

Yes. The fc68 terms apply to all deposit methods. Funding your account via Touch 'n Go eWallet, Boost, or GrabPay does not create a separate or different set of obligations.

We send a notification to your registered email address before any update takes effect. Continued account use after that date means you have accepted the revised version.

Yes. Contact us via live chat or email, verify your identity through the OTP step, and we will provide your account and transaction data as required under applicable law.

You have the right to close your account before the updated terms take effect. Contact support through live chat and we will process the closure and any pending withdrawal to your wallet.

The same terms apply across Malaysia. Access to fc68 is available where local law permits, and eligibility is your responsibility to confirm under the laws of your location.

Contact support via live chat with your transaction reference. Complete the OTP identity check, then our team will review the record — including any DuitNow or FPX transfer detail — and respond in writing.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.